Where you provide Iceblue Global Ltd and Affiliates ("Iceblue") your Personal Data, provide consent to use and process your Personal Data or contact Iceblue to enquire, price, or order Iceblue services the Personal Data that Iceblue stores and processes from you includes: your name, email address, phone number(s), company name and job title.
In addition, where provided, Iceblue may collect from you and store and process, sales opportunities, in the form of quote requests, containing end customer name and addresses, end customer network requirements.
In addition, where orders for services are placed, Iceblue will retain information provided by you including, your end customer local contact name, the business address of your customer, service supplied detail, including; pricing, IP addresses, demarcation locations.
Why Iceblue needs your data
We store and process your Personal Data in order to:
- respond to any feedback you send us, if you've asked us to
- allow you to access Iceblue services and transact with Iceblue
- provide you with information about Iceblue services when requested by you
- monitor use of Iceblue website to identify security threats
- monitor use of APIs to identify security threats
Iceblue legal basis for processing your data
The legal basis for processing all other Personal Data is that it's necessary:
- to perform a task requested by you
- to transact in the normal course of Iceblue business
- in the exercise of Iceblue functions as a vendor of record for service
What Iceblue does with your data
Personal Data and contact data collected may be shared temporarily with Iceblue global service providers and partners to enable Iceblue to provide service and transact with them.
Data may also be shared with Iceblue service provider suppliers to provide service and transact with them.
Iceblue will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.
Iceblue will not:
- sell or rent your data to third parties
- share your data with third parties for marketing purposes
How long Iceblue keep your data
Iceblue will only retain Personal Data for as long as it is needed for the purposes set out in this Policy or for as long as the law requires.
Iceblue will:
- keep email data until requested to delete it
- keep contact data until requested to delete it
Where your data is processed and stored
Iceblue operates our systems to ensure that Personal Data is as secure as possible while it is used for service and when it is stored.
How Iceblue protects Personal Data and keeps it secure
Iceblue is committed to doing all that we can to keep Personal Data secure. We have set up systems and processes to prevent unauthorised access or disclosure of Personal Data.
Iceblue requires that any third parties that we share Personal Information, processes and uses shared Personal Data in line with this Policy.
Your rights
You have the right to request:
- information about how your Personal Data is used and stored
- a copy of your Personal Data
- that anything inaccurate in your Personal Data is corrected immediately
You can also:
- raise an objection about how your Personal Data is used and stored
- request that your Personal Data is erased if there is no longer a justification for it
- ask that the processing of your Personal Data is restricted in certain circumstances that do not impact service
- inform Iceblue that you believe your Personal Data has been misused or mishandled
Contact Iceblue
If you have any of these requests, contact Iceblue Security Officer:
By email:
privacy@iceblueglobal.com
By Mail:
Iceblue Global Ltd
Stella Building, Windmill Hill Business Park
Whitehill Way
Swindon SN5 6NX
United Kingdom